At ecoPASS we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in connection with our driving school services and the use of the TotalDrive app. We are committed to maintaining the confidentiality and security of your data. 

 

1. Information We Collect

 

Student Information: When you enrol, we collect information such as your name, contact details, address, driving history and driving licence number or check code. As you progress we may collect further information such as mock and real driving test reports. With your consent we may also store and use pictures of you passing a driving test for our marketing purposes. 

 

Instructor Information: Our driving instructors use the TotalDrive app to schedule and manage lessons. They may collect and store data related to your driving lessons, progress, and performance. 

 

App Usage Data: We may collect information about your use of the TotalDrive app, including device information, app interactions and crash reports. 

 

Website Information: We may collect information from service providers such as Google Analytics to gather data about user behaviour on our website. These services may set cookies to track user visits, page views, and other statistics. 

 

2. How We Use Your Information 

 

Providing Services: We use your information to facilitate the scheduling of driving lessons, track your progress, and communicate with you regarding your lessons. 

 

Improved Services: 

We analyse data to improve our driving school services and the TotalDrive app, ensuring a better learning experience for our students. 

 

Communication: We may use your contact details to send you important updates, appointment reminders, and promotional offers. You can opt out of promotional communications at any time. 

 

Safety and Security: We use data to maintain a safe and secure environment for our students, instructors, and the TotalDrive app. 

 

3. Sharing Your Information 

 

Instructors: Your information is shared with our driving instructors through the TotalDrive app to provide lessons and track your progress. 

 

Service Providers: We may share your information with third-party service providers that assist us in delivering our services and maintaining the TotalDrive app. 

 

Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property. 

 

4. Data Security

 

We implement security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. We regularly review and enhance our security practices to safeguard your information. 

 

5. Your Choices

 

You have the right to access, correct, or delete your personal information. You can also opt out of promotional communications. To exercise these rights or for any privacy-related concerns, please email us at ecopassdriving@gmail.com or contact us at EcoPASS, 190 Longford Road, Coventry, CV6 6DR. 

 

6. Updates to Privacy Policy

 

We may update this Privacy Policy form time to time to reflect to changes in our practices or for legal compliance. We will post the updated policy on our website and update the effective date. 

 

By using our driving school services and the TotalDrive app, you consent to the terms outlined in this Privacy Policy. If you do not agree to these terms, please do not use our services. 

 

For any questions or concerns regarding your privacy or this policy, please contact us at: info@ecopassdriving.co.uk

​

ecoPASS 

190 Longford Road, Coventry, CV6 6DR
0121 820 6263